Karen is internationally recognized as the world’s leading expert on the virtual workplace, virtual teams, distributed work and executing competitive strategies to leverage the new world of work. She is the author of two books: Uniting the Virtual Workforce: Transforming Leadership and Innovation in the Globally Integrated Enterprise, John Wiley & Sons, 2008 and Leading the Virtual Workforce: How Great Leaders Transform Organizations in the 21st Century, John Wiley & Sons, 2009, showcasing interviews with executives from Western Union, IBM, Merck, HP, ATT, Alcatel-Lucent, Crayola and others.
Karen is the pioneer who discovered Virtual Distance, a measurable, Digital Age phenomenon that strongly impacts productivity, innovation, project success, job satisfaction, leader effectiveness and more. Karen created the Virtual Distance Index that provides quantitative, tangible, and practical metrics on virtual workforce dynamics. Karen’s research participants, speaking engagement clients, and consulting clients include some of the world’s leading organizations. Karen is a highly sought-after keynote speaker on the topics of the future of work, the virtual workforce, virtual teams, social media, collaboration, leadership, innovation and their effect on organizational strategy.
Karen has held leadership positions at Chase Manhattan Bank, N.A., Mercer Consulting Group and Stratus Computer, Inc. Karen was COO of Prolifics, a JYACC company and Vice President of North America for Xansa. Karen holds dual undergraduate degrees in Computer Science and Applied Mathematics. She completed her Ph.D. at Stevens Institute of Technology where her dissertation, “Virtual Distance: A New Model for the Study of Virtual Work”, won the award for Best Dissertation of 2006. Karen is a Directors Visitor at the Institute of Advanced Study at Princeton, a Collaborator at Stanford University’s MediaX Lab, a Presidential Fellow at NYU/Polytechnic and on the faculty of Wharton’s Global Leadership Program for the World Economic form. Her groundbreaking work has been featured in major business publications including Business Week, Forbes.com, The New York Times, Entrepreneur magazine, Chief Learning Officer magazine, several airline publications and more. She has appeared on various television broadcasts including ABC News, Business Week Television, and NJN.